Of recent developments, It’s a normal practice and yes as you really know that car rental agreements are as common today in Uganda due to most of the tourists and visitors being foreign visitors to Uganda, as buying an air ticket and remember how really badly the airline treat you whenever your booking offline by undermining customers rights daily.
These problems as well for some reason are often happening in the car rental industry in Uganda go unnoticed. The main reason as to why most people fall victims of the car hire trap is for basically being first time car renters which this makes them a little bit ignorant of the procedures and tricks of renting a car in Uganda. Most of the car rental customers sometimes appear careless and don’t mind about most important things and this ends up costing them through loss compensation and ends losing business trust among the car rental companies in Uganda.
Remarkably, some independent flexible travelers renting cars in Uganda have frightening stories to tell; about how their car rental resulting in severe financial loses. In Uganda, it’s the same story. Others remember being turned away from the car collection or giving point, without the car that they supposedly have booked many weeks earlier.
It is obvious that some incoming car rental companies in Uganda will try to give you “something” to drive off that may not be exactly the same as what you booked by telling you that your booking can not be realized. We have run out of cars in your preferred class. Please accept our apologies, and agree to a car that is available.”
Seriously you may end up taking up a car that may not fit in preferences and ends up complicating your vacation or tour by repeated breakdowns leading to multiple inconveniences. Worse still, the reception staff may not even say “Sorry!” With the pay the service desk clerks receive, little doubts, they don’t feel very enthusiastic about their customers.
They will give you a car that has numerous dents and scratches, only to demand that you pay for the paint job, to rectify the damages that you haven’t done. Unless, you have checked the vehicle thoroughly, before signing the rental agreement which is something you should really do before taking on your car rental in Uganda and a habit practiced by some quack car rental agencies in Uganda.
Actually, another common trap in car renting service is to give you the keys to the car that is not road worthy. If the engine stalls somewhere 100 miles from the car yard, you’ll have to engage an expensive towing service, normally not covered under the car rental agreement with smaller car rental agencies. On some occasions, you may even be blamed for causing the breakdown, and asked to contribute to the repair costs. If you think in advance, you can reduce chance of any of the above happening to you, and enjoy the time spent behind the wheel of a great car, for a greater reason avoid very cheap and too attractive rates from car rental agencies.
You may end up thinking that big car rental companies in Uganda actually have issues with their services and you opt for small car rental companies hoping that you will be provided with good service where you will end up being disappointed. Some fly-by-night operators set out to scam innocent victims, who put too much faith in the integrity of small business owners.
Leave a Reply